Gambling at Brionis is meant to be entertainment that you pay for, in the same way you pay for a concert or a meal out. This page explains the tools available to keep it that way, the signs that play is becoming a problem and where to find help in Canada. It was last updated on 2 October 2026.
Online casino games are games of chance. Over time the house has an edge, and no strategy, system or bonus guarantees a profit. We want every player to know that before the first spin, to play only with money they can afford to lose and to stop when the session stops being fun. Accounts are open to adults only: 19 and over in most provinces, 18 and over in Alberta, Manitoba and Quebec.
Your casino account includes tools you can switch on at any time in the responsible gaming section of your profile:
A lower limit takes effect straight away. Raising a limit or ending an exclusion early is not possible on demand, because the waiting period is part of what makes these tools work. If you need a longer break than the tools allow, contact support and ask for your account to be closed.
Gambling may be causing harm if you spend more money or time than you planned, chase losses with new deposits, borrow money or sell possessions to gamble, hide your play from family or friends, feel restless or irritable when you are not playing, or neglect work, study or relationships. Noticing even one of these signs is a good reason to set a limit or take a break.
Decide on a budget and a time limit before you log in, and stop when either is reached. Treat money you lose as the price of the entertainment and any win as a pleasant extra. Avoid playing when you are upset, tired or under the influence of alcohol. Take regular breaks, and do not use bonuses as a reason to deposit more than you intended.
Gambling is for adults only. Every account is checked for age before withdrawals. If children use your devices, keep your login details private, sign out after playing and consider parental control software that blocks gambling sites.
Free and confidential help is available. ConnexOntario offers information and referrals 24 hours a day at 1-866-531-2600. Gambling Therapy provides online chat and forums in several languages. The Responsible Gambling Council publishes guidance for players and families across Canada. Talking to someone you trust is often the first and most useful step.
If you have questions about these tools or need help with a limit or exclusion, contact the casino's support team through live chat, which is open 24/7, or write to [email protected].
